This Privacy Policy explains exactly how your personal information is collected, used, and protected on bpok. We believe you should have full control over your own data.
Some information is collected when you register and use bpok. This is necessary to provide you with the best experience and to keep the platform secure. We only collect what we genuinely need.
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Registration & KYC Verification |
| Contact Information | Mobile number, email address | Register |
| Financial Information | BKash/Nagad number, transaction history | Deposits & Withdrawals |
| Technical information | IP address, device information, browser | Every login session |
| Usage Data | Betting history, favourite games, session duration | While using the platform |
| Communication Records | Support chat history, email correspondence | While using support |
Some information is provided voluntarily — for example, when you update your profile picture or contact details. You can still use all core features without providing this information.
Bpok uses collected data only for specific, legitimate purposes. We never use your information in ways that violate your privacy. All purposes are clearly outlined below.
Marketing communications: bpok will never send you promotional emails or SMS without your consent. You can opt out of marketing communications at any time by clicking the "Unsubscribe" link in any email or by contacting support.
Bpok never sells your personal information. In certain situations, it may be shared with trusted third parties — always under strict confidentiality agreements.
Any information shared with third parties may only be used for that specific purpose. Third parties are contractually prohibited from using it for their own commercial interests.
Bpok uses industry-standard security measures to keep your data safe. Our security team monitors the platform around the clock and is always prepared to respond to any potential threats.
In the Event of a Data Breach: In the event of a data security incident, we will notify the relevant regulatory authority within 72 hours and inform affected members as quickly as possible.
The bpok website uses cookies — small text files stored in your browser that help make the platform more functional and user-friendly.
You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
Bpok believes every member should have full control over their own data. Under international data protection laws, you have the following rights.
To exercise these rights Help Center Visit us or email support@bpok.im. We will respond within 30 days.
Bpok does not retain your data longer than necessary. Retention periods depend on the type of information and the purpose for which it was collected.
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
Bpok is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors. Age is verified at registration and confirmed through identity documents during the KYC process.
If a minor has created an account using false information, that account will be terminated and all related data will be deleted immediately.
If your child has accidentally registered on bpok, please contact support@bpok.im immediately. We will promptly close the account and delete all associated data.
Bpok may update this Privacy Policy from time to time — for example, when new services are launched, regulations change, or security is improved. We will notify members before any significant changes take effect.
If you have any questions, concerns, or complaints about our Privacy Policy, contact our data protection team directly. We take all complaints seriously and work to resolve them promptly.
Last updated: 1 January 2026. Effective date: 15 January 2026. Version: 2.4.
How bpok protects your privacy
All data is encrypted from your device to our servers — no one can intercept or read it in transit.
Bpok never sells your personal data to advertisers. Your information is used solely to provide you with our services.
View, correct, or request deletion of your data at any time. You have full control over your information.
Independent third-party experts regularly audit our security systems to identify and address any vulnerabilities.
Our Privacy Policy is built in line with international data protection standards — ensuring you receive the highest level of protection.
For any privacy questions or concerns, our Bengali-speaking support team is available 24/7 to help.